Sales and Customer Relations Specialist

Are you a people person with a passion for music and a talent for sales? Payton Violins, the premier violin shop in upstate New York, is seeking a dynamic Sales and Customer Relations Specialist to join our team. This is a unique opportunity to drive sales growth while building lasting relationships with our valued customers.

About the Role:

As the Sales and Customer Relations Specialist, you will play a crucial role in welcoming customers to Payton Violins and guiding them through their purchasing journey. You will often be the first point of contact for our clients, making your role vital in shaping their initial impressions and experiences. Your expertise in sales and customer service will be integral to delivering exceptional experiences and fostering strong client relationships. At Payton Violins, we believe in the power of teamwork and collective success, so while you'll lead customer interactions, you'll also collaborate closely with our team to ensure that every client feels valued and supported. Your ability to communicate effectively and maintain detailed records will help ensure smooth operations and enable your colleagues to perform their roles efficiently.

Rochester, New York, United States
Sales
Full-Time

Luthier

Are you a skilled craftsman with a passion for stringed instruments and a keen eye for detail? Payton Violins, the premier violin shop in upstate New York, is seeking a dedicated Luthier to join our team. This is a unique opportunity to focus on the technical artistry of repair, restoration and set-up, while collaborating with a customer-focused team to deliver exceptional experiences.

About the Role:

As the Luthier, you will be an integral part of our workshop, ensuring that our instruments meet the highest standards of quality. Your expertise in setups, repairs, and restorations will be essential in maintaining the excellence that our clients expect. While your primary focus will be on craftsmanship, you'll also play a vital role in supporting our team by providing technical insights and ensuring our workshop operates efficiently. At Payton Violins, we embrace the dynamic nature of a small business, where a positive and helpful attitude is essential. This role requires open communication and collaboration with colleagues across different functions, as well as meticulous record-keeping to ensure everyone can perform their duties effectively. Your ability to adapt and assist in various capacities will contribute to the seamless operation of our business and the exceptional service we provide to our clients.


Rochester, New York, United States
Workshop
Full-Time

At Payton Violins, we take pride in our growth since opening in 2021, striving to make a lasting impact in our customers' lives and the violin industry. We aim to create a violin shop that surpasses expectations, fostering a collaborative and supportive environment where your skills and creativity are valued. Join our passionate team dedicated to excellence in music and craftsmanship, and seize the opportunity to grow both professionally and personally while contributing to the success of a respected and innovative business.

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